FAQs

Do you accommodate special dietary restrictions?

We understand the importance of catering to various dietary needs. We offer a range of options, just let us know your requirements when placing your order, and we'll do our best to accommodate them.

How can I place an order, and what is the lead time?

Placing an order is simple! You can order through our website or contact us directly at 084 555 8006. We recommend ordering at least 4 days in advance to ensure we can fulfill your request, but we also accommodate last-minute orders whenever possible and depending upon the baked good.

Is local delivery available, and what are the delivery fees?

Yes, we offer local delivery to the Western Cape. Delivery fees may vary depending on the distance, and we'll provide you with the exact cost when you place your order. Alternatively, you can choose to pick up your order free of charge from Stellenbosch.

Can I request custom designs or flavors for special occasions? Or even something not on the site?

Absolutely! We specialize in creating personalized and unique baked goods. Whether it's a specific design for a birthday cake or a unique flavor combination for your event, we love making your vision a reality. Contact us to discuss your ideas.

What is your cancellation and refund policy?

We understand that plans can change. Please notify us of any cancellations as soon as possible. Cancellation policies may vary depending on the size and complexity of your order. We'll work with you to find a solution that is fair for both parties.

Do you offer tastings or samples of your products?

While we don't typically offer in-person tastings, we do provide the opportunity to sample some of our products by ordering smaller quantities. This allows you to experience the quality and taste of our baked goods before committing to a larger order. Feel free to inquire about available sample options.